Shipping policy

Every order receives the attention it deserves, from a bespoke garment to a ready-to-wear piece.

Order processing

Orders are processed Monday through Saturday during business hours. Processing begins only after payment has been successfully confirmed.

Delivery time

Ready-to-wear

Typically dispatched within 3–10 business days.

Custom clothing

Production time depends on the complexity of the design. An estimated completion date is communicated once your order is confirmed.

Shipping zones

Domestic Canada

We ship across Canada, including all Canadian provinces and territories. The flat-rate shipping fee is $12, with free shipping on orders above $300. Estimated delivery time is 3–10 business days.

Zone A – USA

We ship to all states in the United States using DHL Economy. The flat-rate shipping fee is $20, with free shipping on orders above $300. Estimated delivery time is 3–10 business days.

Zone B – UK & Europe

We ship to the United Kingdom, France, Germany, Spain, Italy and the Netherlands using DHL Economy. The flat-rate shipping fee is $20, with free shipping on orders above $300. Estimated delivery time is 3–10 business days.

Zone C – Africa

We ship to Nigeria, Ghana, Kenya, South Africa and Cameroon using DHL. The flat-rate shipping fee is $20, with free shipping on orders above $300. Estimated delivery time is 3–10 business days.

All orders are shipped from Canada. International customers are responsible for any applicable customs duties and import charges.

Order tracking

Once your order has shipped, you will receive tracking details by email.

Delivery delays

We work hard to meet estimated delivery dates. Delays caused by weather, courier services, customs or other unforeseen circumstances are beyond our control.

Your next favourite outfit is waiting. Place your order today and let us deliver timeless style to your doorstep.

For any further enquiry, contact us at Supraclass06@gmail.com.